NEW: I don't think my forwarding rule is working with my LAWnet email address.

Note that you cannot accurately test forwarding from the target of the forward rule, i.e., don't try to test from your Gmail account if you forward to your Gmail account. If after testing from another address you are still seeing problems with email not forwarding, please contact helpdesk@law.duke.edu . Thank you!

NEW: I am an owner or a moderator of a Duke Law email list, but can't access it any more since my LAWnet address became primary.

Please contact helpdesk@law.duke.edu to have your lawnet address added; let us know if you want us to remove your duke.edu address at the same time.

NEW: Wait - I don't remember what lists I'm an owner or moderator for.

If you use Gmail or an IMAP account that can send from your Duke.edu account, send a plain-text message to sympa@law.duke.edu with "Which" (without the quotes) in the body. Otherwise, contact helpdesk@law.duke.edu with your exact Duke.edu address and ask for the Duke Law email lists with that address.

NEW: I want to change my subscription to a Duke Law email list to my LAWnet address. How do I do that?

Send a plain-text message to sympa@law.duke.edu with the following in the body of the message:
unsubscribe [list name] [old email address]
subscribe [list name]

For example:

unsubscribe StudentOrganization john.q.smith@duke.edu
subscribe StudentOrganization

What changed on Feb 20?

Students who did not opt out of the change had their primary email address changed from their Duke email alias (e.g., John.Smith@duke.edu) to their LAWnet address (John.Smith@lawnet.duke.edu). If you  opted out, nothing changed for your email account. You can choose your primary address here: https://intranet.law.duke.edu/mailforwarding/ . Note that you must be on campus or using the Duke VPN to access this Intranet site.

What is the purpose of LAWnet addresses?

The Duke email alias disappears one year after graduation, and does not reflect the student's participation in the Duke Law community. LAWnet addresses provide that affiliation, and will continue beyond the first year as alumni.

What does the primary address affect?

All Duke systems reflect any change in primary address: Duke online directory, ACES, Sakai, etc. All email that goes through Exchange will reflect the primay email address. Regardless of what is your primary address, email sent to both your LAWnet address and your Duke email alias will be delivered to your Exchange inbox.

What is not affected?

If you forward your Exchange email to another account, and reply from that other account, this change will have no impact. If you "send on behalf of" your Duke address from that other account, you can continue to do so. If you use an IMAP email client, you can continue to use your Duke email alias with it. However, in both these latter cases, we recommend that you update your email settings to your LAWnet address, because some Duke systems (such as Sakai) expect you to use your primary email address.

Will a change in primary address be immediate?

Any change in primary address takes placeovernight. The Exchange global address list may not update right away on your computer or handheld device, so you may think you're still using the old address. (Note that the profile name in Outlook or other email applications may not automatically update, despite the fact that the email address has changed.)

I don't know what my LAWnet address is. How can I find out, and how can I change it?

Please go to this address to review your LAWnet address and change it, if you wish: https://intranet.law.duke.edu/mailforwarding/ . Note that you must be on campus or using the Duke VPN to access this Intranet site.

Any reason I can't change my LAWnet address to superlawyer@lawnet.duke.edu?

LAWnet email addresses are meant to reflect the name and identity of the holder. We generally require at least a first initial and last name, but we do review each special request.

What happens to the LAWnet address after I graduate?

After graduation, you have a year to change where your LAWnet email address delivers. While you are a student, it will always go to your Duke Exchange account. After graduation, you can enter any address that you wish to forward to. If we have no address to forward to when your Exchange account is closed a year after graduation, your LAWnet address will become inactive.