What does the Microsoft license with Duke mean to you?
Microsoft Windows upgrades and MS Office are free of charge for community members, with some notable exceptions. We explain our recommendations below. The Windows license requires that you already have a license for Windows or a recent Macintosh OS.
How do I acquire the software?
To whom do I turn with my questions?
Please contact the Academic Technologies help desk (service desk in the library, 613-7072, email@example.com).
What kind of licenses are there?
All of the licensed software is available to Duke users while they are part of Duke. However, there are also circumstances under which users can acquire licenses that extend use behind their stay at Duke.
How does the licensing work in practice?
Much of Microsoft's software is protected from piracy by requiring that a "key" be entered. In some cases, an institutional key is entered by Academic Technologies on the user's behalf; in the others, the user is issued an individual key. Newer software is available under a new "online activation" scheme – the software reactivates itself every few days for six months at a time, as long as the computer is on the Duke network. After half a year away from the Duke network, the software deactivates and loses functionality.
How is Academic Technologies supporting this license?
The following table represents our practices and recommendations.
|Faculty and staff||Office computer||Fully covered||Ac Tech staff installs and maintains|
|Faculty at home and travelling||University-owned laptop or desktop||Fully covered||Ac Tech staff installs and will maintain (at law school)|
|Faculty at home||Personal computer (if no university-owned computer)||Covered as resources allow||Ac Tech staff installs as resources and time allows. You may wish to use the At Home program described for staff.|
|Staff at home||Personal computer||Windows upgrades not supported; Office applications covered under MS At Home Program ($9.95)||
Contact the help desk, or
go to this website and follow the links for Microsoft Office. As a staff member you will be directed to the Office at Home program web page:
|Students||Personal computer||Covered while at Duke. Download a CD image from the OIT software pages, or come to help desk for loaner CD. Also covered as a personal license at a small cost with a purchase of a CD from the computer store||If you are leaving the law school soon, you will want to purchase the personal key at the computer store. You must make the purchase before you graduate.|