Using Electronic Bluebook™ (EBB) at Duke University School of Law
Updated Oct 2016; UHD Windows laptop addition, April 14, 2016
1. Technical Requirements:
Electronic Bluebook (EBB) is certified for PC computers running Microsoft Windows Vista, Windows 7, Windows 8 and Windows 10 as their operating system, or Apple MacBooks running OS X from version 10.8 up to El Capitan (10.11). If you have a MacBook that came with Sierra (10.12), please contact the Academic Technologies help desk for the latest information regarding that version. Other operating system versions may be able to run the software, but have not been not fully tested with this version of EBB. EBB does not run under other operating systems such as Linux, Windows RT, iOS, or Android, and EBB does not run under any operating system emulator. EBB expects a 1024 by 768 pixel screen; if your screen is smaller, you may experience some difficulties in use (but note that all buttons should have keyboard shortcuts).
If you are using a non-English operating system, language settings and keyboard input settings must typically be set to "English" and "English-US" for some or all features of EBB to work properly. - For assistance with those settings, see our Windows instructions (Windows 7 here) or Mac instructions.
Your computer must be able to connect to the Internet during the exam, with either a wired Ethernet connection or a wireless network connection. For optimal performance we recommend you use a wired Ethernet connection. EBB uploads the final version of the exam to a law school server; you do not need to use a flash drive or other media.
The download of EBB provided on this page is for use only by students in Duke Law courses, and will not work for EBB purposes at other institutions or at Duke's Sanford School.
2. Downloading and Installing EBB:
(a) If you have an earlier Windows version installed on your computer, please remove it using Programs and Features (or Add/Remove Programs) control panel. Macintosh users can just drag the old version to the trash. You should download and install the new version at least one day before your exam. You will need at the very least one hour before you enter the exam room to be relatively confident that your software installs correctly. Note that the help desk WILL NOT BE ABLE to help you install EBB on the morning of your exam because of limited staff and time.
If you downloaded a copy of EBB recently, start your copy of EBB to see the installed version you have. Current versions are:
Windows: 4.00.0025, Expires Aug 31, 2017.
Mac OS: 2.07.0025, Expires Dec 31, 2017.
(b) In order to download the current software, please go to the registration page, where you must log in with your NetID. The page will require you to verify that you have read and understand both this document and the Law School’s Procedures for Taking Exams on Computer, available on the web here. (Note: the most recent and accurate version of the Procedures is the one you receive from the registrar or proctor, should there be a difference with the version here on the website.) Once you verify that you have done so, you will be redirected to the page with the download links.
(b) If you are a student from another law school who does not have a Duke NetID or have other issues, please contact the help desk to obtain the software.
(c) Windows laptop users with ultra high-definition screens: We have a special version of the Windows EBB client that may improve the look and feel of EBB on your laptop. Please see the help desk for assistance. If you are unable or if the special version does work properly on your laptop, our best advice is still this: Change the screen resolution to 1920x1080 or 1280x756, and restart your laptop, then run EBB.
(d) Windows users: Download "Electronicbluebooksetup_FA16.exe." If you are using IE you may select "Run the software." If you are using Firefox or another browser, save the file to a known location, then run the application to begin the installation. Windows Vista users: after you select the "Finish" button, the installation program will take a few more minutes to install components. Please let this process finish before trying to run EBB for the first time.
(e) Macintosh users: Download "Electronicbluebook_FA16.dmg." Open the DMG (disk image) file, and then copy the "Electronic Bluebook" program into the Applications folder.
3. Before taking an exam with EBB
(a) You must test EBB to be sure it can save exams to our server by completing a sample exam before the exam period; if you are successful, you will see a green screen after submitting. If you do not test, your in-progress exam may not be saved to the network, depriving you of an important back-up mechanism. If you are unsuccessful submitting an exam, you should set any firewall program you are using to allow an exception for Electronic Bluebook. For Windows, the program you wish to enable is "ElectronicBluebook.exe." If you do not know how to adjust your firewall program or need further assistance, please see the help desk in the library.
(b) Start the program and practice using it well before you take an exam to familiarize yourself with the program. Test out every feature you are likely to use during an exam so that there are no surprises when you are writing the exam itself.
(c) Before entering an exam room, check your computer's power settings on the control panel. Be sure that it is not set to go into "suspend" or "hibernation" during a period of inactivity. If it does go into either mode the EBB program will freeze your computer and you will not be able to use it to complete the exam. Always bring your power cord!