Office 365 Frequently Asked Questions

  1. What is Office 365?
    Office 365 is Microsoft's cloud service for email, storage and applications.
  2. How do I get to Office 365?
    The easiest way to get to Office 365 is to use the Duke email URL: http://mail.duke.edu
  3. What are Duke Exchange and Webmail?
    Those are old email systems. No one in the law school has access to them at this time.
  4. What do I have access to on Office 365?
    You will land in Outlook Web App, which give you access to your Duke email box. In the upper left corner, you can click on the tic-tac-toe icon and see your options. They include Calendar, People (contacts), OneDrive and Office online applications.
  5. What can I do with Office Online applications?
    They provide a subset of features of regular Office applications. You can quickly access documents in your OneDrive@Duke folders or other syncing options (if configured). You can also use the online application to download and edit your document in your desktop Office application.
  6. What is OneDrive@Duke?
    OneDrive is Microsoft's cloud storage (like Box or Dropbox). OneDrive provides up to 1 terabyte of storage! You can share documents through OneDrive, but only with other members of the Duke community. For sharing and collaborating with groups that have non-Duke members you should use Duke Box . Note that OneDrive, like Duke Box, can be used with Toolkits to share folders and files with existing Duke groups.