In 2022, the Duke Center on Law & Tech paused running the Duke Law Tech Lab pre-accelerator in order to conduct a research study to identify the barriers to effective justice tech innovation.
The study encompassed a comprehensive review of podcasts, research studies, articles, and interviews pertaining to justice tech – tech innovation aimed at improving access to justice. We also drew on our experience running the Duke Law Tech Lab.
Interviews were conducted with a diverse group of individuals, including founders or first employees of justice tech startups (n=16), investors or potential investors in justice tech (n=5), individuals who had experienced a legal problem and sought resolution without assistance from an attorney (n=7), as well as legal professionals and public service professionals (n=17). All interviews and focus groups were conducted remotely via Zoom during summer 2022, utilizing a two-researcher approach where one researcher posed questions while the other documented the discussion. Notably, to ensure confidentiality, interviews were not recorded.
This study was approved by Duke IRB #2022-0480. This research was made possible with the support of Duke Law School and the Duke Social Sciences Research Institute. Learn more about SSRI grants for Duke Faculty.
Read our findings.