Duke Law School's Help Desk is committed to providing you the best computing experience possible. How may we help you?
Help Desk Support
- Location: Law room 2209 (2nd floor, near the rear of the library)
- Phone: 919-613-7072
- Email: email@example.com
- Chat: Try our new support chat
Help Desk Hours
- Due to COVID-19, Help Desk staff are working primarily remotely at this time. The Help Desk staff will be available via phone and email during normal business hours of 8 AM to 5 PM, Monday through Friday. In the evening, the Help Desk will provide on-call support from 5 PM to 8 PM.
- On Saturdays and Sundays, on-call support is available from 8 AM to 8 PM.
- When leaving a voicemail, please leave your name, number, and a brief description of the problem. We will return your call in the order that it was received.
- Generally, email inquiries received during normal business hours will get a same-day response.
- Academic Technologies' Service Level Agreement is available on request. This agreement documents our response times for technical issues during normal and after business hours.
Special Request Forms
Aren't sure what to do next?
Check out our FAQ!