See also the Ten Things to Know handout!
You may complete the steps of this orientation at any time. During orientation week, there will be introductory sessions available for assistance. At other times, please contact the help desk with any questions.
Tips are marked by ! Tasks are marked by ☑. Optional tasks are marked by ☐.
- ☑ You must have your NetID and have set a permanent password in order to follow all the steps. We strongly recommend setting your Challenge/Response questions at the same time.
- ☑ If you are completing the orientation on campus, you must register your laptop on the network before you can continue. Do not use the VISITOR network, because it imposes a number of limitations on what you can do. On campus, start a Web browser to go to dukereg.duke.edu and complete the simple registration.
- ! If you are on campus and still need to set your permanent password, use the Visitor network to set the password, then move to the Duke network.
- Never leave your valuable devices unattended. Theft can and does occur, and easy targets invite more risk for everyone.
- Be sure that your laptop is set to receive updates to its installed software. On Windows this can be controlled through the Windows Update control panel. On current versions of MacOS updates come through the App Store.
- Do not download or share illegal content such as pirated music, video, etc. Be wary of "peer-to-peer" sharing software since it can be a security risk for your computer and a monetary risk for you.
- Back up your valuable data! Duke makes network and cloud-based file storage available to keep copies of your data, and there are other ways to create back-ups. Save copies and drafts frequently. Bytes are cheap - your labor is not!
Set a password on your computer
- ☑ If you do not have a password set, follow the instructions for Windows laptops. Mac users should already have a password set (if not, go to System preferences, then Users & Groups).
- ☐ Duke has licensed special "multi-factor authentication" software that allows you to set additional protection for your Duke account, in addition to a password. You can choose which Duke sites require this extra security. See the MFA page for more information.
- ☐ Duke has also licensed password manager software that helps you set and use strong passwords for all your online accounts. See the LastPass page at OIT.
- ! In addition to your using a strong password, we recommend creating an administrative account for installing software and changing configurations. Once you have created that admin account, make your everyday account a "user-level" account - this will protect your computer from many forms of attack and infection.
- ! We also recommend encrypting your hard drive if you keep sensitive data. (Encrypting scrambles the data so that only someone who knows the password or has the digital "key" can access the actual data.) Both Windows and Mac OS have built-in tools for encrypting. On Windows, search for Bitlocker. On Mac OS, open System Preferences and select Security & Privacy.
Install antivirus software
- Windows users: Go to the Desktop and check the icons in the system tray, at the bottom right of your computer. If you have an antivirus program, there should be an icon for its real-time protection function. It should warn you if the virus definitions or anti-virus engine are out-of-date (through a pop-up when you roll over it, or through a symbol on its icons). Alternatively, you can go to All Programs (use the down arrow on the Windows 8 start screen) and look for a listing such as Norton, Kaspersky, or McAfee. It is important not to have more than one anti-virus program installed.
- Mac users: Look in the dock, and if you do not see an icon there, open up the applications folder on your hard drive and look. Although there are relatively few Mac viruses, all Mac users should have an up-to-date anti-virus application.
- ☑ We recommend Symantec, which Duke provides free of charge to you. If you need to install antivirus software, click here to go to OIT's software download site: Symantec Endpoint Protection.. If you already have anti-virus software, be sure to uninstall it before installing Symantec.
Install printing software for student printers
Access your network storage
- You have 5 Gigabytes of storage available to you from the university. Click here for instructions about how to connect to your storage - look in the textbox titled "Connecting to your home directory.".
- You have 50 Gigabytes of syncing, shareable storage at Box.com. ("Syncing" means that your files can be automatically updated on almost any computing device you use.) Click here to learn more about your Box account and download software for syncing files.
- You have 1 Terabyte of syncing, shareable storage on Microsoft OneDrive for Business. Click here to learn more about your OneDrive for Business account.
- ! You may alternatively use a commercial back-up service, such as Iron Mountain or Mozy, to automatically back up your hard drive.
- ! Remember: Never have just one copy of your personal data files! - Always create copies and have at least one available in a professionally maintained service such as Duke's network storage or a cloud storage service.
Check your email account
- ! All new students have ONE emailbox. You have several email addresses that deliver to the one box. Your email account is on Microsoft's Office 365 Exchange service.
- ☐ You can access your email in several ways: Outlook software on Mac or Windows (see the option to install Microsoft Office below); Outlook Web App (OWA) through any browser; any email client capable of IMAP; and Exchange settings on most mobile devices. You can find information about configuring your email client or mobile device for Exchange here. (Note: the server is outlook.office365.com)
- ☑ If you have not already accessed your email, check your email through OWA now.
Verify your LAWnet address and your Duke email alias
- ☑ You should verify your LAWnet address, because it is your primary address while you are at Duke. You can change the address if you wish. Your primary email address will be used in the central directory and enterprise applications such as Exchange. Go to the LAWnet site to check your LAWnet address.
- ☐ In addition to LAWnet, your emailbox can be reached via your netid-based address ([netid]@duke.edu) and your Duke email alias(es). You can verify your Duke alias (and make any desired changes to it) by going to OIT's self-service site. You can also find more detailed information at the OIT email alias FAQ page.
Check your other directory information in ACES
Log into Sakai
A few other recommended (but optional) steps
- If you don't have Microsoft Office, you can download a copy. Go here to access the Microsoft Office download for students.
- Some faculty members use Corel WordPerfect (for many years the top alternative for legal writing). Follow this link for instructions on how to add the ability to open WordPerfect files on your laptop.
- Microsoft Office does not by default create a back-up copy of a document you are working on. You can change this behavior in Office 2013 for Windows by going to File, then Options, then Advanced, and then the Save heading; select "Always create backup copy." In Office 2011 for Mac, go Word, then Preferences, then Save, and select "Always create backup copy."